All ordered items in stock will be dispatched within 2-3 working days, although most orders placed before 1pm will be sent out that same day. All orders are sent via Next Day courier from our UK warehouse, please note that we do not ship orders internationally (or to the Channel Islands). Our standard shipping and handling fee is £9.99 +VAT, this is a flat rate charge regardless of order size.

If you require your order urgently, please call us on 0871 288 5779 to ensure we have the correct stock levels before placing the order. We regret we are unable to offer a weekend dispatch or delivery service. Our lines are open 08:30 - 17:00 Monday to Friday, premium rates apply.

Our Next Day service is not a guaranteed service, but over 99% of orders dispatched this way do arrive on the next working day. If you wish to absolutely guarantee delivery next day, you are welcome to arrange collection of the goods from our offices yourself. Please call us on 0871 288 5779 to arrange this.

Deliveries to remote areas may be subject to additional surcharges and/or delays. It is your responsibility to confirm whether this applies to your chosen delivery address before dispatch.

Any items which are out of stock will be marked on the invoice and will follow when the outstanding order is completed. These items will be sent at our expense as a single shipment. If the outstanding items are no longer required then it is your duty to inform us you no longer require them before they are dispatched.

Please check any deliveries as they arrive and mark on the courier sheet if any items are damaged or missing.